Dental Benefits in an Evolving Marketplace
Today’s health and dental benefit consumer demands informed choice. In a world of spiraling healthcare costs, where every dollar counts, consumers want to know where they can receive the best value for their money.
Dental is no different. While dental is not experiencing double-digit cost increases, consumers are demanding more accountability, especially given the increasing cost burden placed on employees.
DeCare carefully evaluates the industry and our forward-looking strategy every 6-to-12 months, refining strategies to best serve our administrative partners. This evaluation ensures our strategy is balanced with market dynamics, industry innovations, and relevant internal and external considerations – including legal and regulatory trends, technology costs, network solutions, and operating model adaptations.
Personalized Service
At DeCare Dental we know that the needs of each of our partners are unique – we don’t take a one-size-fits-all approach with our administrative solutions. Rather, we work closely with each business partner to tailor a personalized solution to fit what they need, whether they choose to utilize a few of our services, or many.
Experience and Performance
DeCare Dental serves over 6.5 million members and manages 36 local, national, and international dental networks, all while providing impeccable service. Leveraging 50 years of experience, DeCare provides:
Swift Claims Processing
We process 97.1 percent of claims within 10 business days, which is significantly better than the industry average.
Accurate, Weekly Payment
We have a 99.8 percent claim payment accuracy rate. We send direct payment to dental offices every week, reducing the need for providers to follow up on bills or worry about assignment of benefits.
Competitive Reimbursement
Not only do we pay providers promptly and predictably, but on a fee-for-service basis that is competitive with other networks.
Large Potential Patient Base
DeCare Dental serves millions of individuals through some of the nation’s largest dental plans and corporations. Many of these individuals have a financial incentive to use dentists in our national network.
Experienced Service Representatives
If you have a claim question, we’re easy to reach. Customer Service representatives are available five days a week.
One Contract, Multiple Plans
Because our network serves multiple dental plans, your coverage and benefits will be simplified through consistency of procedures and payment across several plans.